Mac Soda

Yesterday I posted a sarcastic post about how Steve Jobs has been responding to so many questions, and how I believed people were making them up. I completely take that back. I sent Steve an email about a serious problem I have been having in the past, and he actually answered me! Both my question and his response are below.

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Mac Soda’s Email:

Hello,

I am among the many people looking forward to the 2.1 iPhone Software Update. While I have been plagued with the problem of third party apps crashing, and my music library disappearing, I have a more serious issue that has not yet been addressed. Basically, my phone will get frozen on the Apple screen, and can only be cured with a restore. I have had this issue so many times, that I know exactly what causes it. If you install an application or an update through the App Store on the phone, and it freezes, or the phone is restarted, your iPhone will go to this screen, to the point of no return.

I hope this issue if addressed in the 2.1 Update, and hope to hear from you, so I can inform my many friends considering the phone if it will be fixed.

Sincerely,

Michael

Steve Job’s Reply:

Michael,

We are working on a software update for September that should fix these problems. Thanks for your patience.

Steve

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I am very happy to hear this, as it appears Apple is putting a hold on the features for the time being, and taking a serious look at stability, which is what the iPhone truly needs to be successful.

Click the read link for the headers… proof it actually came from Steve.

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Message-id: <C6529700-6448-4D72-83AB-7F7DB8DE0E1E@apple.com>
From: Steve Jobs <sjobs@apple.com>
To: Michael Kontaxis <kontaxis@me.com>
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Subject: Re: iPhone 2.1
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